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Business Model Implementation
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Designing a new business model is one thing, but how do you actually put it into practice? How do you move from your current model to a new business model?

In this business and management course, you will learn how to make a practical action plan to implement your new business model.

You will create a business model roadmap that will include practical activities that take into consideration the possible risks associated with moving to a new business model.

You will also learn about the practical factors that need to be taken into consideration during the transition process, i.e. the competency of your people and your IT, in order to successfully implement a new business model.

Subject:
Applied Science
Business and Communication
Engineering
Material Type:
Full Course
Provider:
Delft University of Technology
Provider Set:
TU Delft OpenCourseWare
Author:
Harry Bouwman
Mark de Reuver
Timber Haaker
Date Added:
08/16/2019
Business Model Metrics and Advanced Tools
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Do you want to enhance your business model by creating a clear focus or implement your new business model innovation into your IT?

In this business and management course, we will discuss business model agility and how specific business model metrics will help you focus on the overall goals of our business.

You will also learn about advanced tools to help support the bridge between business model thinking and IT implementation.

Subject:
Applied Science
Business and Communication
Engineering
Material Type:
Full Course
Provider:
Delft University of Technology
Provider Set:
TU Delft OpenCourseWare
Author:
Dr.ir. G.A. de Reuver
Dr.ir. T.I. Haaker
Prof.dr. W.A.G.A. Bouwman
Date Added:
07/30/2018
Business Model Testing
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The world is changing rapidly and full of uncertainties. The future success of a business model depends on how well it is adapted to changing circumstances. Do you want to become aware of the relevant developments in technology, markets and society? And understand how this affects your business?

This business and management course will teach you how to stress test your business model. You will learn how to identify the relevant trends and uncertainties and how they impact your business model. You will analyse the strong and weak parts of your business model and look for opportunities to make your business model more robust and future proof.

You will learn through real-world examples from well-known companies and interact with fellow entrepreneurs. By the end of this course, you will be able to stress test your own business model to analyse its future success.

Subject:
Applied Science
Business and Communication
Engineering
Material Type:
Full Course
Provider:
Delft University of Technology
Provider Set:
TU Delft OpenCourseWare
Author:
Dr.ir. G.A. de Reuver
Dr.ir. T.I. Haaker
Prof.dr. W.A.G.A. Bouwman
Date Added:
07/30/2018
“CMR” Index and the U.S. Congressional Smart Cities
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3. Brave New World - “CMR” Index and the U.S. Congressional Smart Cities Caucus

The trifecta of globalization, urbanization and digitization have created new opportunities and challenges across our nation, cities, boroughs and urban centers. Cities are in a unique position at the center of commerce and technology becoming hubs for innovation and practical application of emerging technology. In this rapidly changing 24/7 digitized world, city governments worldwide are leveraging innovation and technology to become more effective, efficient, transparent and to be able to better plan for and anticipate the needs of its citizens, businesses and community organizations. This class will provide the framework for how cities and communities can become smarter and more accessible with technology and more connected.

Subject:
Business and Communication
Management
Material Type:
Lesson
Provider:
CUNY Academic Works
Provider Set:
Medgar Evers College
Author:
Rhonda S. Binda
Date Added:
10/30/2020
Communicating Effectively: How to Inspire and Convince
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In order to be effective, leaders need a high tolerance of complexity. Beyond this, they need to inform their people and the outside world of their strategies, policies and decisions. Effective leaders are often inspiring communicators – their own high tolerance of complexity helps them reduce this complexity to a concise and powerful message.

Your sensemaking mindset is therefore of critical importance to motivate others to follow and support you. Your ability to inspire and convince is largely dependent on the way you frame your message, and on your skills at playing the game of framing and reframing. You will learn from a large variety of (video) cases and analyse a large number of situations where leaders’ communication and sensemaking skills are tested and probed. This will ensure that you are equipped to build winning coalitions in your own organization.

Subject:
Business and Communication
Material Type:
Full Course
Provider:
Delft University of Technology
Provider Set:
TU Delft OpenCourseWare
Author:
Drs. Jet Pagnier
Prof.dr. Hans de Bruijn
Date Added:
08/16/2019
Data Analysis: Visualization and Dashboard Design
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Struggling with data at work? Wasting valuable time working in multiple spreadsheets to gain an overview of your business? Find it hard to gain sharp insights from piles of data on your desktop?

If you are looking to enhance your efficiency in the office and improve your performance by making sense of data faster and smarter, then this advanced data analysis course is for you.

If you have already sharpened your spreadsheet skills in Data Analysis: Take It to the MAX(), this course will help you dig deeper. You will learn advanced techniques for robust data analysis in a business environment. This course covers the main tasks required from data analysts today, including importing, summarizing, interpreting, analyzing and visualizing data. It aims to equip you with the tools that will enable you to be an independent data analyst. Most techniques will be taught in Excel with add-ons and free tools available online. We encourage you to use your own data in this course but if not available, the course team can provide.

These course materials are part of an online course of TU Delft. Do you want to experience an active exchange of information between academic staff and students? Then join the community of online learners and enroll in this MOOC. This course is part of the Data Analysis XSeries.

Subject:
Applied Science
Business and Communication
Engineering
Material Type:
Full Course
Provider:
Delft University of Technology
Provider Set:
TU Delft OpenCourseWare
Author:
Dr. Felienne Hermans
Date Added:
08/01/2018
Effective Decision Making: Dealing with Business Complexity
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As an engineer in a leadership position, you will be faced with new responsibilities and tasks. These may include developing a business (unit) strategy and a business plan and being involved in strategic planning. Your success in dealing with these new responsibilities will largely depend on your ability to have a helicopter view of a situation and to make sound decisions. In order to make decsions to move your organization forward, leaders will need to ensure that business goals are achievable and well-balanced while also taking into account the uncertainty of future developments. In a complex business environment, a sound strategy is the result of applying a strategic mindset and systematic approach to decision making.

This course will help you in building and applying an analytical toolkit, including:

scenario analysis
stakeholder analysis
goal analysis
multi-criteria decision analysis
The focus of the course will be on utilizing your analytical skills in a business context, allowing you to unravel complex decision situations to formulate a sound business strategy.

Subject:
Business and Communication
Material Type:
Full Course
Provider:
Delft University of Technology
Provider Set:
TU Delft OpenCourseWare
Author:
Els van Daalen
Prof. Alexander de Haan
Prof.dr. Hans de Bruijn
Date Added:
08/16/2019
Electronic Commerce: The Strategic Perspective
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This book contains eight chapters. Chapter Two briefly describes the technology that makes electronic commerce possible, while Chapter Three introduces the topic of Web strategy. The major functions of marketing are described in the next five chapters: Promotion (Chapter Four); Promotion and Purchase (Chapter Five); Distribution (Chapter Six); Service (Chapter Seven); and Pricing (Chapter Eight). The final chapter takes a broader, societal perspective and discusses the influence of electronic commerce on society.

Subject:
Business and Communication
Management
Material Type:
Textbook
Provider:
BCcampus
Provider Set:
BCcampus Open Textbooks
Author:
George M. Zinkhan
Leyland F. Pitt
Pierre Berthon
Richard T. Watson
Date Added:
10/28/2014
Entrepreneurship for Global Challenges in Emerging Markets
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This course will introduce you to entrepreneurship for global challenges in emerging markets. You will get to know other like-minded entrepreneurs around you, and discover how institutions in your target region are working on innovation and entrepreneurship.

As an entrepreneur in an emerging market, you may be faced with many challenges that need to be solved. These might include scarcity of fossil fuels, climate change or water, food and health security. This Delft University of Technology course will provide you with examples from partner universities and affiliated entrepreneurs in emerging markets which explain the opportunities and obstacles that they faced as they established themselves and created value.

You will acquire a set of practical tools which will enable you to discover the opportunities in your own environment and how these can be used to make an actual change! You will learn how to rethink your value proposition with your own case study, or with one we provide.

After the course, you will be able to develop your value proposition more quickly by getting to know your customers and partners better and understand local values and institutions.

Subject:
Applied Science
Business and Communication
Engineering
Marketing
Material Type:
Full Course
Provider:
Delft University of Technology
Provider Set:
TU Delft OpenCourseWare
Author:
Dr. Otto J. Kroesen
Ellen van Andel
Esther M. Blom
Date Added:
02/21/2019
Ethical Considerations and Risks
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15. Brave New World: Ethical Considerations and Risks

The trifecta of globalization, urbanization and digitization have created new opportunities and challenges across our nation, cities, boroughs and urban centers. Cities in particular are in a unique position at the center of commerce and technology becoming hubs for innovation and practical application of emerging technology. In this rapidly changing 24/7 digitized world, governments are leveraging innovation and technology to become more effective, efficient, transparent and to be able to better plan for and anticipate the needs of its citizens, businesses and community organizations. This class will provide the framework for how cities and communities can become smarter and more accessible with technology and more connected.

Subject:
Business and Communication
Management
Material Type:
Lesson
Provider:
CUNY Academic Works
Provider Set:
Medgar Evers College
Author:
Rhonda S. Binda
Date Added:
10/30/2020
Fake News in the 1890s: Yellow Journalism
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Alternative facts, fake news, and post-truth have become common terms in the contemporary news industry. Today, social media platforms allow sensational news to “go viral,” crowdsourced news from ordinary people to compete with professional reporting, and public figures in offices as high as the US presidency to bypass established media outlets when sharing news. However, dramatic reporting in daily news coverage predates the smartphone and tablet by over a century. In the late nineteenth century, the news media war between Joseph Pulitzer’s New York World and William Randolph Hearst’s New York Journal resulted in the rise of yellow journalism, as each newspaper used sensationalism and manipulated facts to increase sales and attract readers.

Subject:
Business and Communication
History
Journalism
U.S. History
Material Type:
Primary Source
Provider:
Digital Public Library of America
Provider Set:
Primary Source Sets
Author:
Melissa Jacobs
Date Added:
03/05/2018
Federal Rules of Bankruptcy Procedure
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This book contains the verbatim text of the U.S. Bankruptcy Code and Federal Rules of Bankruptcy Procedure (FRBP) and reflects amendments to the Federal Rules of Bankruptcy Procedure that were effective in December 2011. There are two versions available - both with and without the historical and revision notes for the Bankruptcy Code. Whether you want the full version will depend on your tolerance for these sometimes-lengthy materials at the end of each Code section.

Subject:
Business and Communication
Material Type:
Textbook
Provider:
Center for Computer Assisted Legal Instruction (CALI)
Provider Set:
The eLangdell Bookstore
Author:
Robert M. Lawless
Scott A. Cromar
Date Added:
01/01/2012
Framing
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Is a good, solid argument enough to make an impact? How would your data improve the stance that man-made global warming is just an “opinion”? How would you explain your opinion on school tests, budget cuts, crime, immigration, safety and security issues? No doubt that your persuasiveness relies on your arguments. But your ability to influence and convince critically depends on the way you frame your message.

In today’s world, you often need to reduce a complex reality to a concise and convincing message. Framing is an approach that deals with the way we convey our message: our words, images, and metaphors. To take one basic characteristic, a good frame engages the listeners’ values and emotions – it is easy to remember and it is something that people will usually agree with intuitively.

When you enter into a debate, you might be faced with frames of your opponents – and you will have to reframe the debate. This game of framing and reframing makes the debate to look like a chessboard made out of words. Of course, politicians play this game, trying to pull the debate towards their own words and metaphors in order to win their audience. But the game can be found everywhere: in the world of business, science, media – even at home.

We invite you to join our journey of learning the game of framing and reframing. You will discover how this game is played, and how you can play it yourself.

This course suits people who are engaged with and interested in public and political debates. Not only people from the public sector will find it useful, but also engineers, consultants, managers and anyone who wants to make an impact in discussions and debates.

Subject:
Business and Communication
Material Type:
Full Course
Provider:
Delft University of Technology
Provider Set:
TU Delft OpenCourseWare
Author:
Prof.dr. H. de Bruijn
Date Added:
08/01/2018
Fundamentals of Business: Canadian Edition
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An introductory textbook in business that covers a variety of topics: The Foundations of Business, Economics and Business, Ethics and Social Responsibility, Business in a Global Environment, Forms of Business Ownership, Entrepreneurship: Starting a Business, Management and Leadership, Structuring Organizations, Operations Management, Motivating Employees, Managing Human Resources, Union/Management Issues, Marketing: Providing Value, Accounting and Financial Information, and Personal Finances.

Subject:
Business and Communication
Material Type:
Textbook
Provider:
BCcampus
Provider Set:
BCcampus Open Textbooks
Date Added:
06/28/2019
Future of Work and Automation
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7. Brave New World - Future of Work and Automation

The trifecta of globalization, urbanization and digitization have created new opportunities and challenges across our nation, cities, boroughs and urban centers. Cities are in a unique position at the center of commerce and technology becoming hubs for innovation and practical application of emerging technology. In this rapidly changing 24/7 digitized world, city governments worldwide are leveraging innovation and technology to become more effective, efficient, transparent and to be able to better plan for and anticipate the needs of its citizens, businesses and community organizations. This class will provide the framework for how cities and communities can become smarter and more accessible with technology and more connected.

Subject:
Business and Communication
Management
Material Type:
Lesson
Provider:
CUNY Academic Works
Provider Set:
Medgar Evers College
Author:
Rhonda S. Binda
Date Added:
10/30/2020
How to Design a Successful Business Model
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Do you want to start or grow your own business, go international, or avoid bankruptcy?

In this business and management course, you will learn the key steps to take to design or innovate your own business model. You will learn about the trade-offs to be made, and the design issues that are critical for a viable and sustainable business model.

This course will help you answer questions like, how do I create a simple business model in a structured way, how do I engage my users and how do I create value for my customers as well as revenue for my company.

Subject:
Applied Science
Business and Communication
Engineering
Material Type:
Full Course
Provider:
Delft University of Technology
Provider Set:
TU Delft OpenCourseWare
Author:
Dr.ir. G.A. de Reuver
Dr.ir. T.I. Haaker
Prof.dr. W.A.G.A. Bouwman
Date Added:
08/01/2018
Influencing Stakeholders: Dealing with Power and Dynamics in Teams and Networks
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Engineers have unique skills that give them the potential to be highly competent business leaders. As leaders, engineers have clear advantages: they are analytical, technically skilled, project-based, good with numbers and well-used to problem-solving. However, engineers cannot rely on this skillset alone when exercising leadership in today’s world. Problems have to be solved within complex networks of stakeholders, each with their own dynamics, interests, perspectives and power.

In this course you will learn how to develop and apply an additional mindset. You will learn about power and interests in networks of autonomous actors. You will gain experience in leading groups and learn to define roles and norms. You will learn how to deal with group dynamics such as conflict and cooperation and how to motivate group members to ensure successful group performance.

This course helps you to answer questions such as: How should you deal with information asymmetry? How can you deal with resistance? How to build trust with stakeholders with different interests? We call this the influencing mindset – because you will have to operate in such a way, that your teams and stakeholders are motivated to support you.

The content of the course is diverse and includes videos, real-world assignments and practical skills such as negotiation and dealing with group issues.

Subject:
Business and Communication
Material Type:
Full Course
Provider:
Delft University of Technology
Provider Set:
TU Delft OpenCourseWare
Author:
Gerdien de Vries
Prof.dr. Hans de Bruijn
Date Added:
08/16/2019
Introductory Business Statistics with Interactive Spreadsheets - 1st Canadian Edition
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"Introductory Business Statistics with Interactive Spreadsheets - 1st Canadian Edition" is an adaptation of Thomas K. Tiemann's book, "Introductory Business Statistics". In addition to covering basics such as populations, samples, the difference between data and information, and sampling distributions, descriptive statistics and frequency distributions, normal and t-distributions, hypothesis testing, t-tests, f-tests, analysis of variance, non-parametric tests, and regression basics, the following information has been added: the chi-square test and categorical variables, null and alternative hypotheses for the test of independence, simple linear regression model, least squares method, coefficient of determination, confidence interval for the average of the dependent variable, and prediction interval for a specific value of the dependent variable. This new edition also allows readers to learn the basic and most commonly applied statistical techniques in business in an interactive way -- when using the web version -- through interactive Excel spreadsheets. All information has been revised to reflect Canadian content.

Subject:
Business and Communication
Mathematics
Statistics and Probability
Material Type:
Textbook
Provider:
BCcampus
Provider Set:
BCcampus Open Textbooks
Author:
Mohammad Mahbobi, Thompson Rivers University; Thomas K. Tiemann, Elon University
Date Added:
04/19/2016
Leadership for Engineers
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Many of today’s global challenges require tech-driven solutions — climate change, the growth of the world population, cyber security, the increasing demand for scarce resources, digitalization, the transition from fossil fuels to renewable energy. With this in mind, it is no surprise that one fourth of the CEOs of the world’s 100 largest corporations have an engineering degree.

Solving these global problems requires leaders who, in the first place, are comfortable with technology, models and quantitative analyses — Leaders who see systems instead of isolated problems. However, simply understanding technology is not enough. Successful leaders today must have both the ideas and the know-how to put these ideas into action by working collaboratively with others, winning their hearts and minds.

We need leaders who know how to seize opportunities in a networked world, and can mobilize people and other stakeholders for large-scale change. Leaders who lead fulfilling lives and who are able to move themselves and others from the ‘me’ to the ‘we’. Leaders who are long-term oriented and who deliver economic profit, while also making positive contributions to society and the environment. We call these leaders ‘sustainable leaders’.

Subject:
Applied Science
Business and Communication
Engineering
Management
Material Type:
Full Course
Provider:
Delft University of Technology
Provider Set:
TU Delft OpenCourseWare
Author:
Prof.mr.dr. J.A. de Bruijn
Date Added:
08/09/2018
Mastering Strategic Management-1st Canadian Edition
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Mastering Strategic Management is designed to enhance student engagement in three innovative ways. The first is through visual adaptations of the key content in the book. It is well documented that many of today’s students are visual learners. To meet students’ wants and needs (and thereby create a much better teaching experience for professors), Mastering Strategic Management contains multiple graphic concept pages in ever section of every chapter of the book. Think of graphic concept pages as almost like info-graphics for key concepts in each

Subject:
Business and Communication
Management
Material Type:
Textbook
Provider:
BCcampus
Provider Set:
BCcampus Open Textbooks
Author:
Dave Ketchen
David Try
Janice Edwards
Jeremy Short
Date Added:
10/28/2014