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  • Business and Communication
Communication at Work
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Canadian Edition (2020) Adapted from A College-to-Career Guide to Success (2019) Partially Adapted from Business Communication for Success (2015)

Short Description:
This open educational resource is designed to guide first-year college students in developing the vital communication skills that will help with the real, everyday tasks of writing and speaking in their chosen profession. Organized in three major units—Communication Fundamentals, Applied Writing, and Oral Communication—the textbook is conveniently presented in a variety of AODA-compliant formats and written in the reader-friendly style of a professional email between colleagues. The textbook helps ensure that students graduate with the communication skills necessary to succeed in the modern workplace. This version was revised for Personal Support Workers

Word Count: 194888

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)

Subject:
Business and Communication
Communication
English Language Arts
Material Type:
Textbook
Date Added:
04/28/2022
Communication for Business Professionals
Conditional Remix & Share Permitted
CC BY-SA
Rating
0.0 stars

This open textbook is designed in 12 chapters featuring a spectrum of current and relevant Canadian business communication topics. In chapters 2 to 12 of this open textbook you will be introduced to three business professionals in three different disciplines. Each of these professionals encounters communications successes and challenges in their everyday work, and their stories will be featured as reflection guidance through the textbook. In addition, each chapter will provide learning outcomes, a list of chapter topics (Chapter Preview), “Check your Knowledge” quizzes, a chapter glossary, and additional resources.

Subject:
Business and Communication
Communication
Material Type:
Textbook
Provider:
eCampusOntario
Author:
Jenni Hayman
eCampusOntario
Date Added:
03/09/2020
Communication for Managers
Conditional Remix & Share Permitted
CC BY-NC-SA
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0.0 stars

In this course, students develop and polish communication strategies and methods through discussion, examples, and practice with an emphasizes on writing and speaking skills necessary for effective leaders. The course includes several oral and written assignments which are integrated with other subjects, and with career development activities, when possible.
This course is part of the MBA core and is restricted to first-year Sloan graduate students. Find out more about the Sloan MBA core on OCW.

Subject:
Business and Communication
Communication
Management
Material Type:
Full Course
Provider Set:
MIT OpenCourseWare
Author:
Hartman, Neal
Date Added:
09/01/2016
Communication in the Real World
Conditional Remix & Share Permitted
CC BY-SA
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Short Description:
This text is in use at James Madison University for students enrolled in SCOM 121/122/123. It also the text in use at Blue Ridge Community College for students enrolled in CST 110.

Word Count: 119183

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)

Subject:
Business and Communication
Communication
Material Type:
Textbook
Provider:
James Madison University
Date Added:
01/26/2024
Communication in the Real World
Conditional Remix & Share Permitted
CC BY-NC-SA
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An Introduction to Communication Studies

Short Description:
Communication in the Real World: An Introduction to Communication Studies overviews the time-tested conceptual foundations of the field, while incorporating the latest research and cutting-edge applications of these basics. Each chapter will include timely, concrete, and real-life examples of communication concepts in action. For questions about this textbook please contact textbookuse@umn.edu

Long Description:
Communication in the Real World is adapted from a work produced by a publisher who has requested that they and the original author not receive attribution. This adapted edition is produced by the University of Minnesota Libraries Publishing through the eLearning Support Initiative. For questions about this textbook please contact textbookuse@umn.edu

Word Count: 335171

ISBN: 978-1-946135-07-0

(Note: This resource's metadata has been created automatically as part of a bulk import process by reformatting and/or combining the information that the author initially provided. As a result, there may be errors in formatting.)

Subject:
Business and Communication
Communication
Provider:
University of Minnesota
Date Added:
09/29/2016
Communication in the Real World
Conditional Remix & Share Permitted
CC BY-NC-SA
Rating
0.0 stars

Word Count: 232039

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)

Subject:
Business and Communication
Communication
Material Type:
Textbook
Date Added:
02/11/2020
Communication in the Real World: An Introduction to Communication Studies
Conditional Remix & Share Permitted
CC BY-NC-SA
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0.0 stars

Short Description:
Communication in the Real World: An Introduction to Communication Studies overviews the time-tested conceptual foundations of the field, while incorporating the latest research and cutting-edge applications of these basics. Each chapter will include timely, concrete, and real-life examples of communication concepts in action. NewPara https://doi.org/10.24926/8668.0401 ISBN: 978-1-946135-07-0

Long Description:
Communication in the Real World: An Introduction to Communication Studies overviews the time-tested conceptual foundations of the field, while incorporating the latest research and cutting-edge applications of these basics. Each chapter will include timely, concrete, and real-life examples of communication concepts in action.

A key feature of this book is the integration of content regarding diversity and organizational communication in each chapter through examples and/or discrete sub-sections. Discussions of diversity are not relegated to feature boxes. Also integrated into the content are examples that are inclusive in terms of race, gender, sexuality, ability, age, marital status, religion, and other diverse identity characteristics.

Word Count: 328048

ISBN: 978-1-946135-07-0

(Note: This resource's metadata has been created automatically as part of a bulk import process by reformatting and/or combining the information that the author initially provided. As a result, there may be errors in formatting.)

Subject:
Business and Communication
Communication
Provider:
University of Minnesota
Date Added:
09/29/2016
Communication in the Real World: An Introduction to Communication Studies
Conditional Remix & Share Permitted
CC BY-NC-SA
Rating
0.0 stars

Communication in the Real World: An Introduction to Communication Studies overviews the time-tested conceptual foundations of the field, while incorporating the latest research and cutting-edge applications of these basics. Each chapter will include timely, concrete, and real-life examples of communication concepts in action. A key feature of this book is the integration of content regarding diversity and organizational communication in each chapter through examples and/or discrete sub-sections. Discussions of diversity are not relegated to feature boxes. Also integrated into the content are examples that are inclusive in terms of race, gender, sexuality, ability, age, marital status, religion, and other diverse identity characteristics.

Subject:
Business and Communication
Communication
Material Type:
Textbook
Provider:
University of Minnesota
Provider Set:
University of Minnesota Libraries Publishing
Date Added:
01/01/2016
Communication in the Real World: An Introduction to Communication Studies
Conditional Remix & Share Permitted
CC BY-NC-SA
Rating
0.0 stars

Overviews the time-tested conceptual foundations of the field, while incorporating the latest research and cutting-edge applications of these basics. Each chapter will include timely, concrete, and real-life examples of communication concepts in action.

Subject:
Business and Communication
Communication
Material Type:
Textbook
Author:
University of Minnesota
Date Added:
12/24/2021
Communications/Editing
Unrestricted Use
CC BY
Rating
0.0 stars

This course is a continuation of Communications/Editing 1 (OIT-110). Continued emphasis will be on preparing professionally written business documents for a variety of purposes using current technology. Students will also acquire project management skills and experience. Three lecture hours. Prerequisite for this course is completion of OIT-110 with a grade of C or better.

Subject:
Business and Communication
Communication
Material Type:
Full Course
Provider:
Springfield Technical Community College
Author:
Eileen Cusick
Date Added:
05/15/2019
Communications: Public Speaking Syllabus
Only Sharing Permitted
CC BY-NC-ND
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Communications: Public Speaking Syllabus

COMM 111 Public Speaking

This course exposes students to theory and practice in the creation, adaptation and delivery of original speeches before an audience. It also provides the opportunity to understand the nature of public speaking and discourse in both ancient and modern society.

Outcomes
Upon successful completion of this course, students will be able to:
Synthesize, organize information for varied audiences. Interact with confidence while adapting messages to audience needs. Listen critically.

Subject:
Business and Communication
Communication
Material Type:
Syllabus
Author:
John Drischell
Date Added:
03/16/2021
Communications: Small Group Communication Canvas Commons Course
Unrestricted Use
CC BY
Rating
0.0 stars

Communications: Small Group Communication Canvas Commons Course

COMM 219

DESCRIPTION
Provides theory and practice in teamwork, leadership, and conflict management through participation in small group situations. The emphasis will be on task-oriented, decision-making groups like those found in various workplaces.

LEARNING OUTCOMES
1. Explain the transactional model of communication and describe how messages may be sent and received at both conscious and unconscious levels.
2. Describe the behaviors and attitudes used by the competent communicator who adapts appropriately to various workplace, professional, and personal contexts, other people with diverse perspectives and experiences, and the communicator's goals.
3. Explain and analyze the differences between a "me" orientation and a "we" orientation to problem-solving.
4. Recognize the cyclical nature of team development and create appropriately negotiated norms for team maintenance and performance enhancement.
5. Recognize and describe roles necessary for task performance and team maintenance, including the role of leader.
6. Analyze and report on the communication skills needed for managing conflict and tension in diverse teams.

Subject:
Business and Communication
Communication
Material Type:
Full Course
Author:
Lisa Merritt
Date Added:
03/16/2021
Communications and Information Policy
Conditional Remix & Share Permitted
CC BY-NC-SA
Rating
0.0 stars

This course provides an introduction to the technology and policy context of public communications networks, through critical discussion of current issues in communications policy and their historical roots. The course focuses on underlying rationales and models for government involvement and the complex dynamics introduced by co-evolving technologies, industry structure, and public policy objectives. Cases drawn from cellular, fixed-line, and Internet applications include evolution of spectrum policy and current proposals for reform; the migration to broadband and implications for universal service policies; and property rights associated with digital content. The course lays a foundation for thesis research in this domain.

Subject:
Applied Science
Business and Communication
Career and Technical Education
Communication
Electronic Technology
Engineering
Material Type:
Full Course
Provider Set:
MIT OpenCourseWare
Author:
Clark, David
Field, Frank
Gillett, Sharon
Lehr, William
Date Added:
02/01/2006
Communications in Law Enforcement and the Criminal Justice System: Key Principles
Conditional Remix & Share Permitted
CC BY-NC-SA
Rating
0.0 stars

Short Description:
This book will examine the key principles of communication personnel in law enforcement require. Areas covered include listening skills, communicating tactics, interviewing skills, note-taking, report writing and testifying in court. Also covered is a section on PTSD and its interaction with law enforcement.

Word Count: 66101

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)

Subject:
Business and Communication
Communication
Law
Material Type:
Textbook
Provider:
Justice Institute of British Columbia
Author:
Cindy Patterson
Steve Mccartney
Date Added:
01/22/2021
Communication to Connect: Interpersonal Communication for Today
Conditional Remix & Share Permitted
CC BY-NC-SA
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0.0 stars

Communicating to Connect: Interpersonal Communication for Today introduces an undergraduate to a whole new world of concepts with an in-depth exploration of interpersonal communication. Theory and research that reflect what is currently known about interpersonal communication complement practical skills explaining why course concepts are important in an undergraduate’s everyday life. The narrative voice and culturally diverse examples, as well as relevant pictures, charts, graphs, videos, and multimedia enhance reading comprehension. In 13 units, this easy-to-navigate OER (Open Educational Resource) promotes the study of interpersonal communication to the world in the most accessible way possible. Ancillary materials are available upon request to support student learning and instructional planning.

Subject:
Business and Communication
Communication
Material Type:
Textbook
Provider:
Austin Community College
Author:
Department of Communication Studies at Austin Community College
Date Added:
12/13/2022
Community Tool Box
Conditional Remix & Share Permitted
CC BY-NC-SA
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0.0 stars

The Community Tool Box is a free, online resource for those working to build healthier communities and bring about social change. Our mission is to promote community health and development by connecting people, ideas, and resources. The Community Tool Box is a public service developed and managed by the KU Center for Community Health and Development and partners nationally and internationally. The Tool Box is a part of the Center’s role as a designated World Health Organization Collaborating Centre for Community Health and Development.

Professors and instructors from various disciplines use the Community Tool Box as a resource for their teaching. The Tool Box is often used as course text in the fields of public health, community psychology, nursing, social welfare, and other applied fields.

Chapter 1. Our Model for Community Change and Improvement
Chapter 2. Other Models for Promoting Community Health and Development
Chapter 3. Assessing Community Needs and Resources
Chapter 4. Getting Issues on the Public Agenda
Chapter 5. Choosing Strategies to Promote Community Health and Development
Chapter 6. Communications to Promote Interest
Chapter 7. Encouraging Involvement in Community Work
Chapter 8. Developing a Strategic Plan
Chapter 9. Developing an Organizational Structure for the Initiative
Chapter 10. Hiring and Training Key Staff of Community Organizations
Chapter 11. Recruiting and Training Volunteers
Chapter 12. Providing Training and Technical Assistance
Chapter 13. Orienting Ideas in Leadership
Chapter 14. Core Functions in Leadership
Chapter 15. Becoming an Effective Manager
Chapter 16. Group Facilitation and Problem-Solving
Chapter 17. Analyzing Community Problems and Solutions
Chapter 18. Deciding Where to Start
Chapter 19. Choosing and Adapting Community Interventions
Chapter 20. Providing Information and Enhancing Skills
Chapter 21. Enhancing Support, Incentives, and Resources
Chapter 22. Youth Mentoring Programs
Chapter 23. Modifying Access, Barriers, and Opportunities
Chapter 24. Improving Services
Chapter 25. Changing Policies
Chapter 26. Changing the Physical and Social Environment
Chapter 27. Cultural Competence in a Multicultural World
Chapter 28. Spirituality and Community Building
Chapter 29. The Arts and Community Building
Chapter 30. Principles of Advocacy
Chapter 31. Conducting Advocacy Research
Chapter 32. Providing Encouragement and Education
Chapter 33. Conducting a Direct Action Campaign
Chapter 34. Media Advocacy
Chapter 35. Responding to Counterattacks
Chapter 36. Introduction to Evaluation
Chapter 37. Operations in Evaluating Community Interventions
Chapter 38. Some Methods for Evaluating Comprehensive Community Initiatives
Chapter 39. Using Evaluation to Understand and Improve the Initiative
Chapter 40. Maintaining Quality Performance
Chapter 41. Rewarding Accomplishments
Chapter 42. Getting Grants and Financial Resources
Chapter 43. Managing Finances
Chapter 44. Investing in Community Resources
Chapter 45. Social Marketing of Successful Components of the Initiative
Chapter 46. Planning for Sustainability

Sample syllabi are also available: https://ctb.ku.edu/en/teaching-with-the-community-tool-box

Subject:
Applied Science
Business and Communication
Communication
Health, Medicine and Nursing
Public Relations
Social Science
Social Work
Sociology
Material Type:
Reading
Textbook
Author:
Center for Community Health and Development at the University of Kansas
Date Added:
03/13/2019
Companion Guide to English for Office Administration
Conditional Remix & Share Permitted
CC BY-NC-SA
Rating
0.0 stars

“Companion Guide to English for Office Administration” is a simple digital guide or handbook in pdf format, enriched with interactive links, which is liable to be included in a learning management system such as Moodle or Google Classroom.This e-handbook is addressed to Office Administration students taking their first year of Vocational Education and Training.  The content is distributed into 5 units which focus on topics and situations related to the professional field of administrative assistants, secretaries, etc. Each of these units includes a number of communicative tasks closely connected to Business Administration and Management.

Subject:
Business and Communication
English Language Arts
Material Type:
Homework/Assignment
Author:
E.M. López
Date Added:
06/05/2020
Comparing saving and investing
Unrestricted Use
Public Domain
Rating
0.0 stars

Students explore the differences between saving and investing and answer questions about which one they’d use to reach different financial goals.

Subject:
Business and Communication
Finance
Material Type:
Lesson Plan
Author:
Consumer Financial Protection Bureau
Date Added:
06/27/2024
Compassionate Collaboration
Only Sharing Permitted
CC BY-ND
Rating
0.0 stars

Are you able to use empathy to relate to others? Do you engage with others in a compassionate way? How do you feel about interacting with others in your personal life and in workplace settings? Learn more about compassionate collaboration and how to prioritize meaningful connection in your personal and professional life. Join us in Compassionate Collaboration.

Footage: Pexels.com

Subject:
Business and Communication
Career and Technical Education
Communication
Psychology
Social Science
Material Type:
Lesson
Author:
LAPU
Date Added:
06/08/2023