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Research: Gender-Inclusiveness Personas vs. Stereotyping: Can We Have it Both Ways?
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CITATION: Gender-Inclusiveness Personas vs. Stereotyping: Can We Have it Both Ways? Charles Hill, Maren Haag, Alannah Oleson, Chris Mendez, Nicola Marsden, Anita Sarma, Margaret Burnett, ACM Conference on Human Factors in Computing Systems (CHI'17), May 2017, pp. 6658-6671. ABSTRACT: Personas often aim to improve product designers' ability to "see through the eyes of" target users through the empathy personas can inspire - but personas are also known to promote stereotyping. This tension can be particularly problematic when personas (who, of course as "people" have genders) are used to promote gender inclusiveness - because reinforcing stereotypical perceptions can run counter to gender inclusiveness. In this paper we explicitly investigate this tension through a new approach to personas: one that includes multiple photos (of males and females) for a single persona. We compared this approach to an identical persona with only one photo using a controlled laboratory study and an eye-tracking study. Our goal was to answer the following question: is it possible for personas to encourage product designers to engage with personas while at the same avoiding promoting gender stereotyping? Our results are encouraging about the use of personas with multiple pictures as a way to expand participants' consideration of multiple genders without reducing their engagement with the persona. VIDEO: https://www.youtube.com/watch?v=6f1aJhWGfLM

Subject:
Applied Science
Computer Science
Engineering
Information Science
Material Type:
Primary Source
Author:
Alannah Oleson
Anita Sarma
Chris Mendez
Maren Haag
Margaret Burnett
Nicola Marsden
Charles Hill
Date Added:
11/15/2021
Teaching Strategy: Cognitive Styles Instructional Team Coaching
Unrestricted Use
Public Domain
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Example of how instructional team can share their own cognitive styles with students. Coaches students on how to share their cognitive styles. Shows diversity within instructional team. Could be incorporated into lecture slides.

Subject:
Applied Science
Business and Communication
Communication
Computer Science
Engineering
Information Science
Material Type:
Teaching/Learning Strategy
Author:
Lara Letaw
Date Added:
11/15/2021
Textbook Chapter: Cognitive Style Heuristics
Conditional Remix & Share Permitted
CC BY-NC
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Chapter about cognitive styles and the Cognitive Style Heuristics (from the GenderMag Project). From "Handbook of Software Engineering": https://www.oercommons.org/courses/handbook-of-software-engineering-methods

Subject:
Applied Science
Computer Science
Engineering
Information Science
Material Type:
Textbook
Author:
Lara Letaw
Date Added:
11/15/2021
User Journey Map Template with GenderMag Persona
Unrestricted Use
CC BY
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Editable template and example of how a GenderMag persona (Pat) can be used within a user journey map. Used in a graduate-level online human-computer interaction course (computer science). Sign in via your Google Account to download our resources.

Subject:
Applied Science
Computer Science
Material Type:
Diagram/Illustration
Author:
Lara Letaw
Date Added:
05/02/2023