This resource uses Articulate Rise to provide information on creating a code of ethics and compliance in the workplace. This resource can be used as a stand-alone learning object or added to a course.
Material Type: Full Course, Module
This rubric includes three scenarios (one for the classroom, one for the workplace, and one for career-technical student organizations) that can be implemented to assess students' abilities to demonstrate ethical work habits. It also includes a comprehensive rubric and instructions for using the rubric to assess student performance. A downloadable document containing the full set of activities, instructions, and rubrics can be found in the Resource Library. For more rubrics and other instructional tools, visit https://mbastatesconnection.mbaresearch.org/.
Material Type: Activity/Lab
Short Description: This book provides mini-cases for HRD and other disciplines to use for engaging students in incident discussions. Exploring ways to solve problems and make decisions about situations that occur at work. Long Description: This book is intended to be used as a supplement to courses across various fields of study but has direct correlations with human resource development and workforce development. Instructors in any field of study where students examine the work environment and the treatment of employees will find useful scenarios that can be used to facilitate discussions. The topics in this book and supplemental readings can enrich the conversations around enhancing workplace environments and better worker engagement. Without supportive workers, organizations cannot achieve all goals to the extent desired. Workers may exert the effort required to keep their jobs, but they may not exceed performance requirements because they are experiencing scenarios similar to those in this book and their needs are not being met appropriately. Leaders and workplace trainers may find this supplement useful when introducing subjects that are perceived to be controversial in the workplace. They can allow employees to discuss these scenarios and provide possible solutions to similar scenarios that are encountered at work. Providing a safe environment to discuss intentional and unintentional situations that arise may improve the work climate and lead to unimaginable solutions. Strengthening communication between workers and leaders can improve team performance and ultimately, organizational success. Word Count: 12056 (Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)
Material Type: Textbook
The professional world can be full of challenging situations, including conflicting personalities, miscommunication, and cultural differences. In this course, you will learn about typical workplace etiquette protocols, communication standards, and cultural awareness strategies in order to navigate these common obstacles as smoothly as possible.
Material Type: Activity/Lab, Full Course, Homework/Assignment, Reading, Syllabus
Unit Objectives - Enhancing Your Communication Skills *Explain how communications skills impact overall emotional intelligence *Explain various communication styles and identify your own “preferred” style *Describe the significance of nonverbal communication when communicating with others Unit Objectives - Ethical Behavior in the Workplace *Define ethics and give examples of ethical decisions you make in your daily life *Explain the levels of ethics and how they relate to human relations *Describe the models that an individual can use for ethical decision making.
Material Type: Homework/Assignment, Unit of Study
Workplace Software and Skills is designed to flexibly support a range of courses covering computer literacy, Microsoft Office, and Google Suite applications. The textbook covers both hard and soft skills that are applicable to a broad range of academic majors and careers. Chapters combine studio learning and guided practice with scaffolded activities designed to reinforce a student’s ability to perform higher-order tasks independently. Workplace Software and Skills leverages complementary product features in spreadsheet, word processing, presentation, and similar applications. Modules are designed for maximum flexibility by including both Microsoft Office Suite and Google Suite applications, in order to best reflect the skills needed for today’s workforce. Authentic activities and real-world contexts develop a cumulative and thorough understanding, which reinforces the importance of cross-platform proficiency. Highly visible features also note Apple/Mac functions as needed.
Material Type: Textbook
Short Description: This book introduces students to Microsoft Windows, Word, Excel, PowerPoint and email management. The text covers basic concepts of creating word processing, spreadsheets, and presentation materials for the workplace. Long Description: This book introduces students to Microsoft Windows, Word, Excel, PowerPoint and email management. The text covers basic concepts of creating word processing, spreadsheets, and presentation materials for the workplace. Word Count: 68829 (Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)
Material Type: Textbook
This program was designed to give individuals the digital literacy skills needed in today's workplace. Covered in this program are the topics tested on the internationally recognized IC3 exam - Computer Fundamentals (Computer Basics, hardware/software, networks); Key Applications (MS Office Suite); and Living Online (using the Internet effectively for research and communication).
Material Type: Full Course
This textbook was written for a community college introductory course in spreadsheets utilizing Microsoft Excel. While the figures shown utilize Excel 2016, the textbook was written to be applicable to other versions of Excel as well. The book introduces new users to the basics of spreadsheets and is appropriate for students in any major who have not used Excel before.
Material Type: Textbook
Short Description: Leadership in Office Administration is a comprehensive, online, open education resource available for students, educators, and administrators who would like to learn more about leadership and management within organizations. Long Description: Leadership in Office Administration is a comprehensive, online, open education resource available for students, educators, and administrators who would like to learn more about leadership and management within organizations. From a classical to contemporary understanding of leadership and management, to learning principals and ethical implications, to teamwork and building a cohesive nature through diversity. Leadership in Office Administration will provide a concise framework to allow reflection on these imperative topics. Word Count: 59108 (Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)
Material Type: Textbook
NSCC EDITION Short Description: Communication Skills is designed to guide college students in developing the vital communication skills that are necessary to succeed in the modern workplace. It is written in the reader-friendly style of a professional email between colleagues. Adapted from the Seneca College version of Communication @ Work. Word Count: 125091 ISBN: 978-1-990641-78-7 (Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)
Material Type: Textbook
A College-to-Career Guide to Success (2019) Partially Adapted from Business Communication for Success (2015) Short Description: This open educational resource is designed to guide first-year college students in developing the vital communication skills that will help with the real, everyday tasks of writing and speaking in their chosen profession. Organized in three major units—Communication Fundamentals, Applied Writing, and Oral Communication—the textbook is conveniently presented in a variety of AODA-compliant formats and written in the reader-friendly style of a professional email between colleagues. By meeting the learning outcomes of Algonquin College’s first-year Communications course ENL1813 and its follow-up ENL1823 or equivalent, the textbook helps ensure that students graduate with the communication skills necessary to succeed in the modern workplace. Word Count: 200025 (Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)
Material Type: Textbook
Business Communication for Success (BCS) provides a comprehensive, integrated approach to the study and application of written and oral business communication to serve both student and professor.
Material Type: Textbook
Short Description: This SAIT edition of Business Communication for Success (BCS) provides a comprehensive, integrated approach to the study and application of written and oral business communication to serve both student and professor. Long Description: This work is produced by Southern Alberta Institute of Technology based on previously adapted material from University of Minnesota Libraries Publishing Services. This adapted edition reproduces most original text and sections of the original book with changes made to images and text to apply a greater Canadian context. Word Count: 223152 ISBN: 978-1-55195-459-2 (Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)
Material Type: Textbook
Short Description: Building Relationships With Business Communication combines some of the best available open access content for introductory courses in business communication and supplements this content with new material on personal and social identity; rhetorical listening; inclusive language; storytelling; and territorial Land Acknowledgements. The textbook is focused on a Canadian audience of first-year Commerce students. H5P interactive content, the infusion of real world examples, and an engaging layout make this textbook highly readable for this audience. INSTRUCTORS: If you adopt Building Relationships with Business Communication in part or in whole, as a core or supplemental resource, please report your adoption to https://forms.office.com/r/MDgAuHisSP. Thank you! Long Description: Building Relationships With Business Communication is aimed at first-year students of Commerce. The book presents material from Business Communication for Success [Author removed at request of original publisher]; Web Literacy for Student Fact-Checkers by Mike Caulfield; Business Presentation Skills by Lucinda Atwood and Christian Westin; Professional Communications by Jordan Smith, Melissa Ashman, eCampusOntario, Brian Dunphy, Andrew Stracuzzi; and APA Style Citation Tutorial by Sarah Adams and Debbie Feisst. This material is supplemented with new material on personal and social identity; rhetorical listening; inclusive language; storytelling; and territorial Land Acknowledgments. The principles of justice, equity, diversity, and inclusion are woven throughout the textbook. Interactive H5P content enhances the student experience. Part I includes chapters on developing business relationships. The first two chapters explain the importance of effective business communication and the responsibilities the students will have as business communicators. Next, students consider the ways in which the communication context, the purpose of the message, the audience for the communication, and the channel of communication impact their writing or presenting strategy. The final chapter of Part 1 considers the importance of inclusive language in developing and maintaining business relationships. Part 2 presents tools for effective communication and primarily focuses on rhetoric. Rhetorical listening and visual rhetoric are often overlooked elements of persuasion. These strategies are discussed as well as the classical rhetorical strategies of logos, ethos, and pathos. Part 3 focuses on preparing and delivering business presentations. This section addresses speech anxiety, ways to alleviate this anxiety through clear presentation structures, and the importance of storytelling in engaging an audience. Part 4 concerns written forms of communication including email, memos, letters, and reports. Techniques to develop and maintain a positive audience relationship are addressed throughout. An additional resource on APA Style referencing is provided in Part 5. INSTRUCTORS: If you adopt Building Relationships with Business Communication in part or in whole, as a core or supplemental resource, please report your adoption to https://forms.office.com/r/MDgAuHisSP. Thank you! Word Count: 72357 ISBN: 978-1-7781696-5-6 (Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)
Material Type: Textbook
Introduction to Communication textbook.
Material Type: Textbook
Introduction to Human Communications textbook
Material Type: Textbook
This course allows students to develop effective strategies specifically for the workplace. From idea gathering to drafting to delivery. this course will prepare students to write a variety of documents, letters, reports tailored to professional audiences.
Material Type: Lecture
This lesson allows students to evaluate letters and emails and proper formatting.
Material Type: Activity/Lab
Communication @ Work is designed to guide college students in developing the vital communication skills that are necessary to succeed in the modern workplace. It is conveniently presented in a variety of AODA-compliant formats and written in the reader-friendly style of a professional email between colleagues.
Material Type: Textbook
