An infographic can be used to display a concept graphically. For your …
An infographic can be used to display a concept graphically. For your final project, you will develop your personal and professional code of ethics. This "code" will include what you value and how you will conduct yourself in personal and professional relationships.
Your code of ethics infographic should have at least these three components:
- What does (or should) ethics mean in our society? - What does ethics mean to you? - How will you conduct yourself?
Infographics have become popular. One reason is that you can visually display …
Infographics have become popular. One reason is that you can visually display information. I am encouraging you to create an infographic about your informational interview. This provides some examples.
Course Description This course provides an in-depth study of the methods and …
Course Description This course provides an in-depth study of the methods and techniques employed by the hospitality and tourism industry to accomplish effective and efficient customer service operation. Includes combined discussions of management theory, systems, decision-making, and leadership directly relevant to any profession with emphasis on the hospitality industry. Also covers the business facets of human resource management, finance, ethics, and total quality management with a business environment.
Course Learning Outcomes At the end of this course, students will be able to:
· Explain the elements of a service culture and what separates average and excellent customer service · Identify consumer behaviors and needs as they relate to customer decisions · Identify factors that help better serve a diverse customer base · Describe how to build and maintain trust as related to quality service
Course Description This course introduces the hospitality industry as a single, interrelated …
Course Description This course introduces the hospitality industry as a single, interrelated industry composed of food and beverage, travel and tourism, lodging, meeting and planning events, recreation and leisure, recreational entertainment, and eco and heritage tourism.
Course Objectives The student will: • Identify the characteristics of the hospitality industry • Explain the various components of tourism • Discuss the hotel business development and classifications • Discuss hotel and rooms division operation • Explain hotel operations and food and beverage division • Discuss various aspects of the recreation/leisure industry as it relates to tourism • Explain the difference between meetings, expositions, and conventions
This course is designed to teach skills for dealing with people, for …
This course is designed to teach skills for dealing with people, for communicating with others in business and professional environments. This course will provide a background against which the student may evaluate or compare his or her own goals, soft skills, values, and intelligence viewpoints. This course contains weekly assignments, group discussions, and quizzes. There is a team project and a final research paper.
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