Communications: Small Group Communication Canvas Commons Course
COMM 219
DESCRIPTION
Provides theory and practice in teamwork, leadership, and conflict management through participation in small group situations. The emphasis will be on task-oriented, decision-making groups like those found in various workplaces.
LEARNING OUTCOMES
1. Explain the transactional model of communication and describe how messages may be sent and received at both conscious and unconscious levels.
2. Describe the behaviors and attitudes used by the competent communicator who adapts appropriately to various workplace, professional, and personal contexts, other people with diverse perspectives and experiences, and the communicator's goals.
3. Explain and analyze the differences between a "me" orientation and a "we" orientation to problem-solving.
4. Recognize the cyclical nature of team development and create appropriately negotiated norms for team maintenance and performance enhancement.
5. Recognize and describe roles necessary for task performance and team maintenance, including the role of leader.
6. Analyze and report on the communication skills needed for managing conflict and tension in diverse teams.
- Subject:
- Business and Communication
- Communication
- Material Type:
- Full Course
- Author:
- Lisa Merritt
- Date Added:
- 03/16/2021
